Rules of cooperation with E&E TURBO SP. Z OO.

Right to Return

The customer has the right to return purchased goods within 30 days from the date of purchase.

Return Conditions

To be accepted, the return must meet the following conditions:

The product must be intact, unused, and complete.
The original packaging must be undamaged and in good condition.

Return Procedure

The customer must contact customer service before returning the product, providing the order number and reason for return.
The item must be sent to the company’s address at the customer's expense unless otherwise agreed.
Upon receipt and verification of the returned product, the company will refund the payment within 14 business days if all above-mentioned conditions are met.

Exceptions

Damaged or used products cannot be returned.
Custom-made products are non-refundable.
For further inquiries, please contact our customer service.

Orders placed before 4:00 PM are shipped the same day. We are available for you 24/7 – our managers are always ready to provide support.

We deliver orders via any carrier chosen by the client. We typically work with GLS but are ready to accommodate your preferences. If the order value exceeds 500 PLN (excluding VAT), delivery is free. For smaller orders, delivery costs apply.

We design a flexible discount system tailored to each client to ensure mutually beneficial cooperation.

The standard payment term is up to 3 business days. Upon request, payment can be deferred for up to 1 month, depending on the agreement.

We accept the following payment methods:

• Cash on delivery
• Bank transfer
• Cash
• Payment upon collection at our warehouse